Terms and Conditions

Effective Date: 01/08/2025

Welcome to Aton Informatics Private Limited ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website and any services, products, or features provided through it, including online payments. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Eligibility
You must be at least 18 years old to use our website or make any online payment. By using our services, you represent that you meet these requirements and are legally capable of entering into a binding agreement.

2. Services & Content
- The website is intended to provide information about our products/services and facilitate online payments.
- All text, graphics, logos, images, and other content are our intellectual property and may not be used without permission.

3. Online Payments
- We accept payments through secure third-party payment processors.
- By making a payment, you agree to provide accurate billing details.
- Payment processing is subject to the terms and conditions of the respective payment gateway.
- We are not liable for any delays, failures, or errors caused by the payment processor.

4. Refunds & Cancellations
- Refunds will be processed in accordance with our Refund Policy.
- All requests for cancellation or refund must be made in writing via email to atoninformatics@gmail.com.
- We reserve the right to refuse a refund request if the service/product has already been delivered or used.

5. User Responsibilities
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Transmit harmful code, viruses, or malware.

6. Limitation of Liability
To the maximum extent permitted by law, Aton Informatics Private Limited shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website, including payment-related issues.

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content, privacy policies, or practices of these external sites.

8. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City, State].

9. Changes to Terms
We may update these Terms at any time. Continued use of the website after updates constitutes acceptance of the revised Terms.

10. Refund & Cancellation Policy
At Aton Informatics Private Limited, we strive to provide high-quality services and products. However, if you are not satisfied or need to cancel a purchase, the following terms apply:

Refund requests must be submitted within 5 days from the date of payment.

Only unused or unprocessed services/products are eligible for a refund.

Cancellations must be made via written request to atoninformatics@gmail.com before the service has been activated or the product delivered.

Refunds will be processed within 5 business days after approval, via the original payment method.

Certain services, including domain registration, web hosting, and digital products, may be non-refundable due to their nature.

Any applicable payment gateway charges or administrative fees may be deducted from the refund amount.

We reserve the right to amend this policy without prior notice. Please contact us if you have any questions regarding refunds or cancellations.

11. Contact Us
Aton Informatics Private Limited
SCO 1-2, 2nd Floor, Citizen Co-operative Bank Building, Opposite Partap Bagh, Jalandhar
Email: atoninformatics@gmail.com
Phone: +91-9815550510